Frequently Asked Questions

Frequently Asked Questions

You may qualify for benefits and are receiving the letter to inform you of potential assistance.  Follow the instructions on the letter, or call the number listed in the letter for immediate help. You may also call our office and reference the account number listed on the letter.

Contact one of our offices to set up an appointment.  All consultations are FREE.

Depending on your condition, you may qualify for assistance. Give us a call today!

You can drop off any documents at one of our locations or submit them electronically through our Patient Portal.

Each Patient is different. In most cases it is a good idea to bring the following:

  • A valid form of ID
  • A copy of your Birth Certificate
  • Social Security card 
  • Proof of income

One of our trained specialists will guide you through the application process and what other documents you may need to bring in.

All information provided is confidential and will not be disclosed to any parties unrelated to your medical bill. 

Nothing! Our services are 100% free of charge.  We have helped nearly one-million patients at no cost to them. 

Give us a call for more information.

Stop by the Hospital or one of our offices. 

Note: Patients can pick up their own Itemized Hospital Bill.

Yes. We follow all Hospital protocols to ensure that sensitive data is not revealed or placed into the wrong hands. Help America will never sell nor disclose your data or information to any outside entities.

One of our trained specialists will guide you through the application process.

FAQ for Medical Help

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Medical Bill Assistance RGV

At Help America Corporation, we aim to serve underprivileged patients by providing better access to medical care while also easing the financial burden.